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Do you have age restrictions for boarding? |
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Yes. We require that puppies be at least 4 months old (the minimum age at which
they are fully vaccinated). We also discourage boarding dogs that are over the age
of 10. Because of the special needs of young pups and elderly dogs, we recommend
that they board at your veterinarian’s.
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What vaccinations do you require? What documentation do I need? |
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Our canine guests be must vaccinated against distemper, parvovirus (this may be
a combination vaccine that will immunize against other viruses, too) rabies and
bordatella (kennel cough). We require our feline guests to be vaccinated against
FHLV and rabies. Because your veterinarian is the expert on your pet’s health, we
ask that you provide us with written confirmation from your vet that your pet’s
vaccinations are current. Your vet may fax this to us at 480-596-0080.
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What about flea and tick treatment? |
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Each boarding dog is given a flea and tick preventative treatment upon arrival,
this is required for boarding dogs, and the fee is $12 or it is included in our
bath & brush price if one is scheduled. The exceptions to this would be a waiver
from yor veterinarian because of certain skin conditions or if you or your vet has
already treated your pet within the past 30 days. (A receipt of purchase or the
used vial should be presented as proof of this) |
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How else can I prepare my pet for the boarding experience? |
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Our staff at Applewood Pet Resort is caring and kind and most pets adjust quickly
and happily to our routine. The best psychological preparation of a pet for boarding
is also the best way to help your pet develop a healthy personality – let him get
used to meeting new people and having a variety of experiences. This socialization
can be accomplished from training classes, including puppy kindergarten, spending
some time at doggie daycare and playcare, and visits to the vet and groomer. And,
of course, each positive boarding experience builds your pet’s confidence for each
return visit!
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Do you have indoor/outdoor kennels? |
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No. The extreme temperatures in Arizona are unsafe for pets to be in for extended
periods of time, especially unsupervised. Each canine guest has a comfortable, climate-controlled
room. Each is taken out to a grassy, shaded paddock twice daily for supervised exercise
while his or her room is being cleaned and disinfected. This allows our trained
staff to observe each guest for signs of stress or illness. Additional “potty breaks”
are available, as well as additional playtimes that can be scheduled during check-in.
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What if my pet becomes ill while boarding? |
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At check-in, we ask for contact information for each guest’s regular vet. In case
of illness, we will first try to take your pet there. If for any reason your vet
is unavailable, we will use Squaw Peak Animal Hospital, Sonora Veterinary Hospital
, or, after hours, Paradise Valley Emergency Animal Clinic.
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How often do you feed your guests? What do you feed? May I bring my own food? |
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We try to keep our guests on the same feeding schedule they enjoy at home. We generally
feed morning and late afternoon, but we will gladly accommodate up to three feedings
per day. We feed Healthwise Chicken and Oatmeal for dogs, and Natural Choice Chicken
and Rice for cats. If you’d like to bring your pet’s own food, we only ask that
it be bagged into the correct portions for each meal and clearly marked.
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Will you be sure my pet gets enough water? |
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Our staff monitors the water consumption of each of our guests, checking and refreshing
so that your pet will have fresh water available constantly throughout his stay.
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Can my pets stay together in one room? |
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Yes, guests from the same family and of the same species (canine or feline) can
share a room at a discounted rate for the additional pet. We can also open adjoining
rooms to accommodate your pet family, in which case each room will be charged at
the normal rate.
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How big are the dog rooms? |
Room sizes are:
small dogs – 4’ X 4’
medium dogs – 4’ X 7’
large dogs – 4’ X 9’
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Can my small dog stay in a large room? |
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This is a frequent request, but In general it is best to put dogs in rooms according
to their size. While it may seem that a smaller dog would be more comfortable in
a large room, that is not the case. Dogs are territorial animals, and the more space
a dog is given, the more it feels it has to protect. In a new environment such as
a boarding facility, this can be very stressful. If you have concerns about your
pets' comfort, please talk to a member of our staff.
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Is Applewood Pet Resort air conditioned? |
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Yes! It’s a fact that in Arizona , evaporative coolers just don’t do the job well
enough. We have separate air conditioners and ventilation systems for the separate
zones of our facility, so that our guests are comfortable at any time of the year.
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Tell me about the dog suites. |
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We have two types of suite. We have dog suites in a secluded neighborhood, just
off our front lobby. They are 8’ X 8’ and offer real beds to sleep on and color
cable television and dvds of Disney movies. We also have house suites. Each contains
3 or 4 rooms, offering a private patio area for exercise. These are recommended
for families of pets staying together, or guests with special needs.
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Do you offer group playtimes? |
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Only guests from the same family play together at Applewood Pet Resort. We know
that some facilities offer group play among dogs who are strangers to each other,
but that is ill-advised. Some dogs, when placed in such a situation, will become
overly rambunctious while others, perhaps less out-going by nature, will be intimidated
or defensive. This can lead to interaction which is potentially dangerous. We want
all of our guests to have a positive, safe experience at Applewood. Our pet &
play and swim times are individually tailored to each guest’s needs and offer one-to-one
contact with a staff member.
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What accommodations do you offer for cats? |
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We offer roomy cottages, with shelves for hiding and lounging and screen-fronted
doors and an outdoor, shaded, completely screened individual patio. We also have
2 cat suites located in our lobby. These large, glassed-in rooms contain climbing
trees and color cable television. Each comes with plenty of attention and frequent
litter-box changes
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How far in advance should I make my reservations? Do you require a deposit? |
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To avoid disappointment, we recommend that you make your reservation as far in advance
as possible, especially for the busy summer and holiday times. We do book up quickly!
No deposit is necessary, but we do ask that, if your plans should change, you cancel
promptly as a courtesy to those who may be on our waiting list.
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Will you give my pet his medications? |
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Yes, we will administer medications or vitamins for a small additional charge. Please
be sure any medications are clearly marked with dosage and frequency.
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Should I bring my dog’s toys and bedding? |
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You may bring toys, so long as they are larger than a tennis ball and not absorbent.
Please mark them with your name so that we can do our best to return them. Please
do not bring bedding. We provide fleece bedding at night that is changed and laundered
daily. You may also opt for a cot for your dog.
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Can my pet catch an illness from being boarded? |
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Yes. Although we take every precaution to protect your pet from being exposed to
disease while they are at Applewood, they can contract an airborne illness from
another pet. By requiring current vaccinations, maintaining our state of the art
ventilation systems, and practicing meticulous sanitation in our outdoor areas and
twice-daily cleaning and disinfecting of indoor areas, we endeavor to minimize the
risk. Additionally, our staff is trained to observe your pet and recognize early
signs of common illnesses. We have isolation areas where guests displaying symptoms
of illness are comfortably and safely housed, and vets on call 24 hours per day.
Think sending your child to school: you may have seen to it that he has received
that season’s flu vaccine, takes his vitamins, and has proper nutrition and rest.
Despite your best efforts he still may contract a cold or flu, possibly a strain
that was not included in the vaccine.
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